CB
Charl B

1 reviews | Active since Mar 2015

30 Mar 2015, 14:46

Bad Service with Standard bank

I have my home loan and home insurance with Standard Bank. During the week of 23rd March 2015 I lodged a claim for a leak in my flat. A reference was given and a plumber was sent to investigate. The plumbers comment to me was \I have no idea where the water comes from". He said that he would send the report to the insurance and ask I asked him to CC me"

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Replies (1)
Standard Bank
Standard Bank's reply01 Apr 2015, 15:09
Official
Hello CBadenhorst,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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