1 reviews | Active since Feb 2015
Bad service with incompente consultant who don't get back to me
Hi
I took a credit with the STDBANK selected payment method, they have not debited and send me a payment reminder, (there's money in my account to debit from as provided whilst applying) called the call centre and spoke to very *********** consultant who kept me hold after requesting every info, and ask me the question I have asked him and he has all the details. told him to call his superior it's over 3hours no call and this affect my credit profile over the incompetency of the consultant or their systems :(
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***