Bad service verulam standard bank

Item: Standard Bank
Rating: 1
Author: OwasoLwandle N

I dont know how these people work but obviously they dont follow working systems by all other standard banks in SA , you can stand in a Q to enquiries over an hour and they dont care whether people are complaining while five consltant desks are free. Head office pls do something about this branch. After a year avoiding verulam today I went cause I though maybe its has changed but Im on a Q since 9:25 and time now is 10:25. This is not right

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

04 Jun 2019, 02:54

Dear OwasoLwandle

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply04 Jun 2019, 02:54

Official

Dear OwasoLwandle

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

07 Jun 2019, 13:40

Dear OwasoLwandle Wama Nzungane

Than you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply07 Jun 2019, 13:40

Official