1 reviews | Active since Jun 2013
BAD SERVICE UNPROFFESSIONAL STAFF
I am a customer of Standard Bank for years now, and all that I have received is pathetic service which forced me to close 4 accounts with them! I called and lodged a complaint and spoke to a consultant which is unprofessional, Ntombeningi Mbehle and also Mandisa, which she gave me a ***. To date I have not had any feedback or response from them yet. I called their complaints resolution center, said she is busy with another query and will call me back as soon as she is done which she never did. I called her back, day after that and left numerous voice messages for her to call me back but no response<br> I had a savings account that I had to close due to money going missing, I then had a pure save, which was useless, I was forced to take a 7 day account which I did, money that was transferred from pure save to 7 day account, was never transferred and the money was just missing, took weeks before they solved and closed those accounts, then I was just completely done with Standard Bank, I decided to take out a loan to close my Standard bank credit card, so I have no relation with them ever again!!!<br> I transferred all the money and was told the credit card is paid up and comple
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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