1 reviews | Active since May 2011
Bad service! Unable to fix a petty issue!
<p>I went to the bank to change my cellphone number. I needed to change this number so that all transactions notifications can be sent to the new phone number and not the old one. I went into the bank in Menlyn square and after i was told it will be sorted.</p> <p> </p> <p>I got out with the hope that I am sorted. I havce withdrawn cash and made EFT and no notifications on both my new number and old number.</p> <p> </p> <p>I then went again into the branch atWonerpark mall to enquire about this and they told me there is nothing they can do if I am not receiving anything as they have changed it on the sytem. </p> <p>I left the bank without even receiving a single notification that my Updates have been amended.</p> <p> </p> <p>So what do I do now? </p> <p>No notifications on both numbers and absolutely no single Standard bank consultant is able to help me!</p> <p>Is this really worth changing a bank because of such petty Issues!?</p> <p> </p> <p>Please fix this!!!</p> <p> </p> <p> </p>
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
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Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
