Bad service, uknowledgeable staff,bad technology!

After being a customer of Standard Bank from 2006, I am now considering closing my accounts and move on to another bank after the following <br> - First was my constant struggle to get rejected from drawing cash at the Rondebosch Village ATM a few weeks in a row, the ATM would just say service cancelled.<br> -Next was me and my wife applying for a car loan. She is employed with an existing company that changed their name, and the car loan was rejected on the reason that they said they could not find the companies telephone nr in their directories. Firstly this is so pathetic as a company that just changed their name will first of all not be in directories and secondly, MANY business run only off mobile lines these days.<br> -Next was my wife trying to open a cheque account. STB advised the card was there after 2 weeks, this after requesting that the card be send to another branch. Upon arrival the card was NOT there. She was then advised she can't have another cheque card as she is a signatory on my cheque account. They advised they would write a motivation and resubmit only to come back to the branch AGAIN to find it has been rejected.<br> -AGAIN yesterday at a different ATM, unable to draw cash!