Bad service- two months later no card

<p>I app**** for a cheque card two months ago till to date i havent receievd it, with no communication from their side i called in myself and enquired about my card and was told that oh they declined the card beacuse they didnt put in my two initials, then a month passed by again with no communication again from the bank i called in again and was told that oh i have to come in the branch and do finger prints, was told after a day my card will be out which was on the 9th of july 2017.... today the 13th of july still no card revieced or any form of communication about my card. i was advised by the very same consultant that opned the account for me that i should do a temperary card in the mean time but never heard from him since then.</p> <p> </p> <p>This is unacceptable ,if only i knew i wouldnt have changed my account.</p>