SE
Sarah E
1 reviews | Active since Oct 2015
09 Jun 2021, 10:41
Bad Service to a New Business Client
I have opened up a Business Account more then a month ago - also wanted to open a personal account but the online application gives an error - I have emailed Standard Bank Business and Personal to assist me but no one even rep**** on my email or called me - I still have not received any correspondence in collecting my Business Bank Cards - I am very disappointed that I opened an account with them if this is how they handle their clients I don't even want them to handle my Business Money
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Jun 2021, 15:42Dear Sarah
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply09 Jun 2021, 15:42
Official
Dear Sarah
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
SE
Sarah E's updateReviewer Update
07 Jul 2021, 09:51A month later and still no cards no personal account no phone call I dont want my Business money with you, you are not trustworthy
SE
Sarah E's update07 Jul 2021, 09:51
Reviewer Update
A month later and still no cards no personal account no phone call I dont want my Business money with you, you are not trustworthy