LW
Louise W
1 reviews | Active since Feb 2020
19 Nov 2022, 10:32
BAD SERVICE STANDARD BANK
Broken promises from bank and branch at Somerset mall. Accounts still not up to date fixed still adding ucounts which i told to stop. All added intetest not written off as promised would be done YESTERDAY they promised to call me yesterday again....no call
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
19 Nov 2022, 10:41Hello Louise
This is not the level of service we strive for. We understand your frustration and would like to help. We would like to get you sorted as soon as possible.
Our team will be in touch.
Kind Regards
Standard Bank Help Centre
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Standard Bank's reply19 Nov 2022, 10:41
Official
Hello Louise
This is not the level of service we strive for. We understand your frustration and would like to help. We would like to get you sorted as soon as possible.
Our team will be in touch.
Kind Regards
Standard Bank Help Centre
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LW
Louise W's updateReviewer Update
19 Nov 2022, 10:43Thats what i hear everytime, even from you. Sorry but I dont have faith in Standard bank anymore.
LW
Louise W's update19 Nov 2022, 10:43
Reviewer Update
Thats what i hear everytime, even from you. Sorry but I dont have faith in Standard bank anymore.
Standard Bank's replyOfficial
19 Nov 2022, 11:56Hello Louise
Thank you for taking my call. I have contacted Ucount and closure of your Ucount account has been actioned, REF number ***. As discussed with regards to closure of the transactional account I will be in contact with you on Tuesday 22/11/2022.
I hope all in order.
Kind Regards
Thank you for taking my call. I have contacted Ucount and closure of your Ucount account has been actioned, REF number ***. As discussed with regards to closure of the transactional account I will be in contact with you on Tuesday 22/11/2022.
I hope all in order.
Kind Regards
Standard Bank Help Centre
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Standard Bank's reply19 Nov 2022, 11:56
Official
Hello Louise
Thank you for taking my call. I have contacted Ucount and closure of your Ucount account has been actioned, REF number ***. As discussed with regards to closure of the transactional account I will be in contact with you on Tuesday 22/11/2022.
I hope all in order.
Kind Regards
Thank you for taking my call. I have contacted Ucount and closure of your Ucount account has been actioned, REF number ***. As discussed with regards to closure of the transactional account I will be in contact with you on Tuesday 22/11/2022.
I hope all in order.
Kind Regards
Standard Bank Help Centre
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LW
Louise W's updateReviewer Update
19 Nov 2022, 11:58Thank you so much! 5 stars for you!!!!
LW
Louise W's update19 Nov 2022, 11:58
Reviewer Update
Thank you so much! 5 stars for you!!!!
Standard Bank's replyOfficial
19 Nov 2022, 12:12Hello Louise
Thank you so much, I really appreciate your compliment.
I have logged a reversal of Fees Debited for Ucount . The reference number is *** , expected resolution date is 2022-11-23.
Kind Regards
Thank you so much, I really appreciate your compliment.
I have logged a reversal of Fees Debited for Ucount . The reference number is *** , expected resolution date is 2022-11-23.
Kind Regards
Standard Bank Help Centre
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Standard Bank's reply19 Nov 2022, 12:12
Official
Hello Louise
Thank you so much, I really appreciate your compliment.
I have logged a reversal of Fees Debited for Ucount . The reference number is *** , expected resolution date is 2022-11-23.
Kind Regards
Thank you so much, I really appreciate your compliment.
I have logged a reversal of Fees Debited for Ucount . The reference number is *** , expected resolution date is 2022-11-23.
Kind Regards
Standard Bank Help Centre
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