DM
Dikeledi M
1 reviews | Active since Sept 2020
09 Mar 2021, 19:11
Bad Service Standard Bank Castle walk
It’s been five months since I complained about standard bank castle walk and this was in October 2020 that I laid a complaint with standard bank castle walk and till this day my issue has not been resolved.
I’m not happy with the branch nor the business banker who assisted me to open my account. Till this day they have not delivered my card and they have taken money out of my card for delivery of my card. When I go to the bank they can’t locate my card. How long does one have to wait for there card to be delivered???????
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Standard Bank's replyOfficial
09 Mar 2021, 23:42Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply09 Mar 2021, 23:42
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)