MM
Mahlako M
1 reviews | Active since Apr 2015
12 Oct 2024, 09:36
BAD SERVICE STANDARD BANK
I'm so sad and disappointed with standard Bank as a Private Banker client.
I tried to contact my banker several times regarding a vehicle finance with no response.
I eneded up going to dealership for application and standard bank declined my application due to low credit score and I was approved by MFC now and I wanted to be financed by my bank
Standard Bank please do better
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
12 Oct 2024, 11:07Good day Mahlako
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Oct 2024, 11:07
Official
Good day Mahlako
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Mahlako M's updateReviewer Update
12 Oct 2024, 17:16Thank you
I will be expecting a call from your team
Kind regards
I will be expecting a call from your team
Kind regards
MM
Mahlako M's update12 Oct 2024, 17:16
Reviewer Update
Thank you
I will be expecting a call from your team
Kind regards
I will be expecting a call from your team
Kind regards
Standard Bank's replyOfficial
13 Oct 2024, 08:29Our team is looking into this matter and we will be in touch with further feedback.
Standard Bank's reply13 Oct 2024, 08:29
Official
Our team is looking into this matter and we will be in touch with further feedback.
MM
Mahlako M's updateReviewer Update
14 Oct 2024, 09:27I am still waiting your call
MM
Mahlako M's update14 Oct 2024, 09:27
Reviewer Update
I am still waiting your call
Standard Bank's replyOfficial
14 Oct 2024, 09:53Hi Mahlako
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2024, 09:53
Official
Hi Mahlako
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
MM
Mahlako M's updateReviewer Update
16 Oct 2024, 14:08Are you guys still gonna get back to me???
Standard Bank I am kindly waiting for your call
Standard Bank I am kindly waiting for your call
MM
Mahlako M's update16 Oct 2024, 14:08
Reviewer Update
Are you guys still gonna get back to me???
Standard Bank I am kindly waiting for your call
Standard Bank I am kindly waiting for your call
Standard Bank's replyOfficial
16 Oct 2024, 15:25Dear Mahlako
We will be calling you shortly.
Please be on the look out of our call.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
We will be calling you shortly.
Please be on the look out of our call.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Oct 2024, 15:25
Official
Dear Mahlako
We will be calling you shortly.
Please be on the look out of our call.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
We will be calling you shortly.
Please be on the look out of our call.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
MM
Mahlako M's updateReviewer Update
16 Oct 2024, 15:29I have been waiting for your call for 3 days now
MM
Mahlako M's update16 Oct 2024, 15:29
Reviewer Update
I have been waiting for your call for 3 days now
Standard Bank's replyOfficial
16 Oct 2024, 15:54Dear Mahlako
Thank you for taking our call.
Please note that this matter will be escalated.
Our team will be in touch.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that this matter will be escalated.
Our team will be in touch.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Oct 2024, 15:54
Official
Dear Mahlako
Thank you for taking our call.
Please note that this matter will be escalated.
Our team will be in touch.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that this matter will be escalated.
Our team will be in touch.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 Oct 2024, 14:36Dear Mahlako
Thank you for taking our call.
Please be advised that our team has confirmed that this matter has been addressed.
Continue to have a wonderful day further.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised that our team has confirmed that this matter has been addressed.
Continue to have a wonderful day further.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Oct 2024, 14:36
Official
Dear Mahlako
Thank you for taking our call.
Please be advised that our team has confirmed that this matter has been addressed.
Continue to have a wonderful day further.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised that our team has confirmed that this matter has been addressed.
Continue to have a wonderful day further.
Kind Regards
Standard Bank Hello Peter Team
***