HH
Hansen H
1 reviews | Active since Dec 2019
03 Dec 2019, 16:48
Bad service standard bank
I went to the bank today to get my money, owk, I had to get inside, only 1 lady was working at enquiry, I waited on the que for 2 hours 30 minutes, and still my problem was not solved. Wat a bad day. Service is very bad. Or maybe it's because of its a black community?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Dec 2019, 08:20Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply05 Dec 2019, 08:20
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
17 Dec 2019, 08:17Dear Hansen Hierden
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply17 Dec 2019, 08:17
Official
Dear Hansen Hierden
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
18 Dec 2019, 13:21Dear Hansen Hierden
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply18 Dec 2019, 13:21
Official
Dear Hansen Hierden
Thank you for posting your comments.
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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