BAD SERVICE STANDARD BANK

<p>Good day</p> <p> </p> <p>I do not know were to begin i have such a bad time regarding a refund on my husbands saving account with standard bank. It is unbeliveable how service consultants can treat customers, customers are supposed to be trated with respect. I have been trying to reach the correct person for the pass couple of days just to get an item refunded because i have made arrangements on that cheque account and standard bank still debited my husband for R838.00 WITHOUT informing him how does a bank do that to a customer of 10 years that is utter nonsense. What happened to the monies that i have paid over to standard bank recovery account. I am ****ed off at STANDARD BANK CUSTOMER SERVICE</p>