KH
Kim H
1 reviews | Active since Jan 2013
31 Jul 2025, 08:18
Bad service Standard Bank
I am not impressed with the time line of the consultants response, I must send 2 to 4 emails with the same questions before she feel can respond to me. I requested a refund on Friday which is supposed to take 2 to 3 days it still don’t reflect.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
31 Jul 2025, 08:44Dear Kim
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2025, 08:44
Official
Dear Kim
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
KH
Kim H's updateReviewer Update
31 Jul 2025, 11:50And still your consultant Taz-lynn Mohammad don’t respond
KH
Kim H's update31 Jul 2025, 11:50
Reviewer Update
And still your consultant Taz-lynn Mohammad don’t respond
Standard Bank's replyOfficial
31 Jul 2025, 15:14Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2025, 15:14
Official
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***