EM
Ezekiel M

1 reviews | Active since Feb 2024

31 Mar 2026, 09:45

bad service standard bank

what a worst experience of my life with standard bank i went to standrd bank Attlyn branch to make a deposit because i was paying for something and i had cash on me so it all went well but i l lost the deposit slip during the day and today in the morning i went there to request a reprint of my reciept because i have to provide reciept where i made that deposit but i was told they cant and to my surprise i called the call center yesterday and ask if its possible they told me its possible they have to print atm report for me and its not my first encounter a week ago i went to upgrade my account and its now 2 weeks while waiting for a card which i upgraded in standard bank nkomo village

please help i need reciept of my cash deposit today and i wont manage to go back again to the branch because i had limited time today unless if you can email it to me

0
Replies (2)
Standard Bank
Standard Bank's reply31 Mar 2026, 09:51
Official
Dear Ezekiel, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply31 Mar 2026, 16:30
Official
Dear Ezekiel, 

We would like to thank you for bringing this matter to our attention.

Please note that we have managed to get hold of Nthabiseng and are actively assisting her. 

We will proceed to close the matter on this platform.

Kindly let us know should you require any further assistance. Please do not hesitate to reach out to us.

 Kindest regards, 
Standard Bank Hello Peter Team 
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