LH
LEBOGANG H
1 reviews | Active since Jun 2015
30 Jun 2015, 15:22
BAD SERVICE _STANDARD BANK!!!!
I lost my cheque card in march 2015 and asked Standard bank prestige banking to order me a new card. First they sent the card to the incorrect branch, when i called them a month later, to find out where my card was, i was told, they would move it to the branch I initially requested.I then followed up again with Standard bank after another month and was passed to another consultant who also promised to send my cheque card to the correct branch...needless to say,I'M STILL WAITING FOR MY CARD STANDARD BANK, 3 MONTHS LATER!!!<br> <br> It would be great if you would deliver my card to the doorstep, since you have messed me around!!!!
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Replies (1)Standard Bank's replyOfficial
01 Jul 2015, 08:37Hello LHOAEANE,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Jul 2015, 08:37
Official
Hello LHOAEANE,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
