SVdW
Susan Van der Watt
1 reviews | Active since Jul 2018
07 Oct 2023, 13:56
BAD SERVICE OR PERHAPS THEY ARE NOT TRAINED TO ASSIST 🙄
I tried several times to get help 0n *** to link my new cards on the APP
Put through 3 times to the Online/app etc help DEPARTMENT, AFTER HOLDING ON FOR 10 TO 15MIN EACH TIME.... They don't answer calls. PATHETIC .
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Oct 2023, 14:00Hi Susan
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Oct 2023, 14:00
Official
Hi Susan
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Oct 2023, 08:22Dear Susan
Thank you for the response.
We will share this information with the consultant dealing with this matter.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the response.
We will share this information with the consultant dealing with this matter.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Oct 2023, 08:22
Official
Dear Susan
Thank you for the response.
We will share this information with the consultant dealing with this matter.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the response.
We will share this information with the consultant dealing with this matter.
Kind Regards
Standard Bank Hello Peter Team
***