Bad service now branch does not answer it's phone

11 dec went in to link 3 accounts to Internet banking. Moneymarket call account didn't show up. Went back to the service lady..she said it would take 24 hours. No problem. Today is 23rd still hasn't showed up. Called only number I can find for Pinelands branc ..an 086 number....they say general banking can't do it I have to speak to the branch...they would connect me. 7 minutes of the phone ringing...no reply from branch. Called back explained problem to Dumelo....he gave me their number and once again he tried to out me through...another 5 minutes of running. Dumelo never came back to me to see if they'd ever answered. I then tried to call the number he'd given me 3 times...rang rang and rang...never got a reply. Called 086 number yet again explained problem I was having with Pinelands branch not answering phone to Beatrice, no problem she promised she wouldn't,t leave me....but after another 6 minutes of ring ring and no Beatrice checking to see if I'd got through and no way to contact her..I hung up again. Is there anyone alive at Pinelands branch?????