1 reviews | Active since Oct 2015
BAD SERVICE/NOT ENOUGH TELLERS
On many occasions when I have to do Banking on behalf of the Company I work for, only ONE teller are available to help customers. This happens especially on Fridays and peak times of the day and month. Several times during quiet times, 2 or more tellers are on duty, excluding the so called bulk teller. (who is also no-where to be seen during busy times)<br> <br> Also the overall competence and friendliness of the tellers at this branch are really disgusting. They do not know how to treat customers, or to greed their customers. They make us as customers feel like if they are doing us a favour to serve us.<br> <br> Unfortunately it is the closest Branch, and are we forced to do business with them, because my employer ia corporate client of Standard Bank.<br> <br> Please do something about the service at this branch please. This is not the first time we are complaining about this branch.
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
