LC
Lerato C

1 reviews | Active since Jan 2017

27 Sept 2025, 11:48

Bad service / No service at all

We opened a business account with a Standard Bank branch in clear water mall with a lady called Chantal Swart .

The overall experience was bad and we decided to cancel the business account after say 4 -6weeks . We dont have the bank cards never received the swiping machine. The worst part is dealing with a so called banker who does not care for her clients and never ever responds to emails .

Talk about bad customer services . Anyway we went to the branch to cancel signed paper work and she told us she will do it . Even today it’s not done . No communication no email. Can some please cancel this account !!!!!!!!!!!we are done with this bank .

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Replies (1)
Standard Bank
Standard Bank's reply27 Sept 2025, 12:17
Official
Good day Lerato, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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