mM
melaboo M

1 reviews | Active since Nov 2016

30 Jun 2023, 09:19

BAD SERVICE/ NO REPLY FROM CYNTHIA KWABABA

Hi, I urgently need someone to assit me. Cynthia Kwababa is not responding to any emails. Mr Johnson and I were contacted about documents that needs to be signed to prevent the account from being frozen. Cynthia also made mention in her email the documents can be signed electronically by the signatory. It is day 5 now and no response from her.

PLEASE URGENTLY CALL ME!!!! OR MR JOHNSON OR GET THOSE DOCUMENTS THROUGH TO US VIA EMAIL PLEASE!

0
Replies (3)
Standard Bank
Standard Bank's reply30 Jun 2023, 09:26
Official
Dear Melissa

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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mM
melaboo M's update30 Jun 2023, 10:54
Reviewer Update
Thank you. Please note this needs to be resloved today.
Standard Bank
Standard Bank's reply30 Jun 2023, 11:07
Official
Dear Melissa

The matter is being treated as a priority and our team is  ensuring that it is resolved timeously .

We will revert with feedback as soon as possible .

We appreciate your patience.

Thank you

 Kindest regards
Standard Bank Hello Peter Team 
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