JVdB
Johannes Van der Berg

1 reviews | Active since Apr 2024

28 Feb 2025, 10:03

Bad service no help

Really GATVOL for Standardbank!!! My number changed,went into the branch to change the number,number was changed their system…. the banking app is still not working…so much for having private banking really want move to cheapest account we they actually give service!!!!

0
Replies (3)
Standard Bank
Standard Bank's reply28 Feb 2025, 10:06
Official
Good day Johannes, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply28 Feb 2025, 12:45
Official
Good day Johannes,

We appreciate you making us aware of this. 

We want to make sure that your issue is taken care of right away. 

You have received an email from us. 

Please read over and then react appropriately. 

Looking forward to hearing from you.

Warm regards
Standard Bank Hello Peter Team
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JVdB
Johannes Van der Berg's update28 Feb 2025, 13:13
Reviewer Update
Not getting help from Standard bank really my money is good enough monthly when i need you to help to make payments and fixing your app issue then no help??? Will recommend other banks.Really GATVOL