RM
Renechia M
1 reviews | Active since Apr 2019
25 Sept 2019, 08:56
BAD SERVICE NO FEEDBACK
Ive app**** for debt consolidation and for some reason standarf bank couldnt get hold of me to provide feedback on the application fare enough but NO feedback was given advising after 3 attempts we close thee application. Then i app**** a 2nd time ita been nearly 3weeks and no feedback lebogang mogorosi is supposed to be the manager but the service im NOt receiving is bad. Still no feedback i was told they eill call me no calls so far
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Sept 2019, 09:11Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply25 Sept 2019, 09:11
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
02 Oct 2019, 11:30Dear Renechia Meyer
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 Oct 2019, 11:30
Official
Dear Renechia Meyer
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***