BAD SERVICE IS AN UNDERSTATEMENT

I'm afraid that Standard Bank has , SADLY, REALLY gone downhill so badly . I have app**** , online, 4 times now for my REVOLVING CREDIT, Its approved , all that is required is to send statement to that "digitalfullfiment"email address, which i have done NUMEROUS times. It looks like this is where everything goes to die because NOTHING comes of anything after that. Even if you email escalations to ask why its taking SO long , all you get is a rude email reply that has been forwarded or rather brushed off, to someone else with 2 WORDS .."ACTION PLEASE". And that's also the END of that. Obviously one does not apply for credit if you don't REEALLY URGENTLY NEED IT, but clearly Standard bank likes to make fools of clients that have been with them for YEARS. Its really sad the state of this once professional efficient bank. I'm DEEPLY disappointed that i can no longer recommend them to ANYONE anymore.