Bad service fromStandard bank

Item: Standard Bank
Rating: 1
Author: Andries S

I was contact by a consultant to pay my account (Credit Card) and they gave me a discount to settle it on the 10 November 2017, now I have seen on ITC that my account was never settled and still need to pay R10 139, before it is settled, it just show you how Standard bank is working, I am with them for more than 20 years and think it is time to move. This is really bathetic.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

17 May 2018, 01:10

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply17 May 2018, 01:10

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
***
*** (fax)
***

Andries S's updateReviewer Update

02 Jun 2018, 12:44

this service is still not resolved and the promise it would have been resolved in 48 hours, after a 2 weeks nothing has been done.

Andries S's update02 Jun 2018, 12:44

Reviewer Update

this service is still not resolved and the promise it would have been resolved in 48 hours, after a 2 weeks nothing has been done.