MR
Moipone R
1 reviews | Active since Mar 2012
09 Jul 2020, 16:17
Bad service from the Vehicle finance section
Just called the Standard Bank vehicle call center about my eNatis document. The guy helping me just went off and left me hanging and **** that he was going to give me a reference no. This is unbelievalbe! So angry right now. I settled the account in May!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Jul 2020, 03:33Hello Moipone,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply10 Jul 2020, 03:33
Official
Hello Moipone,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
21 Jul 2020, 10:56Dear Moipone
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Jul 2020, 10:56
Official
Dear Moipone
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***