Bad Service from Standard/Stanbic business Banking

Hi @Standard Bank Business Banking,

Please advise why we always have to struggle to get help from your Business Bankers. Why do have to hold for 2 hrs to before a call is answered and be told no , we can’t assist you are through to the wrong department.

Like really, most branches have been closed down and we can even walk to any branch and get assisted. We are being told to contact business banking , which don’t have ever answer calls