1 reviews | Active since Feb 2017
Bad Service from Standard Bank Goldern Acre CPT
I visited standard bank branch in golden acre today and I got the shock of my life. I have never seen such bad service from a bank. "This is the story". I get there to wait almost 30 minutes for somebody to help me, and when she finally check my problem, she refere me to consultant who refused to help me, she just referred me to another branch. I asked to see the manager. And when this guy came. He made me wait for another few minutes, while he's busy fixing a frame on the wall... He told me I must go get a stamp on my bank statement, and come back to him. I went and when I came back he was out went to buy some electronics. I waited for him. He came back and when he is supposed to help me. He says that he cannot help me because the dates on my bank statement and the stamp don't correspond. Like ??♂️. After for being in the bank for Almost 2-3 hours going up and down. I was never helped. This was really a bad service that is unacceptable from employees..
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¨Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
¨Kind regards
¨Complaint Resolution Centre
***
*** (fax)
***
¨Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
¨Kind regards
¨Complaint Resolution Centre
***
*** (fax)
***
¨Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
¨Kind regards
¨Complaint Resolution Centre
***
*** (fax)
***
