1 reviews | Active since Dec 2010
Bad service from Standard Bank!
If I could give ZERO stars to Standard Bank, this is what they deserve right now. It is ridiculous how their level of service, efficiency and professionalism has dropped to an excruciating painful level these days. I have called in to their Private Banking requesting for a call back regarding the lack of response of my dedicated banker - even the team leader of my dedicated banker does not bother following up on this matter or calling me.
It is now high time to consider other banking institutions as this has become frustrating to a level where nothing gets resolved!
Recently, they just decided to randomly debit my account for a transaction that took place over 6 months ago claiming I was not charged for the service fees! How bad is that?
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will investigate this matter and provide feedback.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will investigate this matter and provide feedback.
Kindest regards,
Standard Bank Hello Peter Team
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I need to have certain things sorted out for my various banking matters and do not have the time to go into a branch to sort this out!
I need to have certain things sorted out for my various banking matters and do not have the time to go into a branch to sort this out!