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mujurumathew M
1 reviews | Active since Jul 2016
15 Jul 2019, 15:26
Bad Service from Standard Bank Card ***** Consultant
My card was de*****ed 2 weeks ago, i call in to find out what is happening with my case and i speak to a guy called Marvelous who is so rude and actually drops the call on me, for asking him why i am repeating the same information every time i call ?? I really dont understand why someone would do that, considering the fact that i had been holding for 30 minutes ?
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Standard Bank's replyOfficial
16 Jul 2019, 04:00Hello Mathew,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply16 Jul 2019, 04:00
Official
Hello Mathew,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
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