NV
Nelis V
1 reviews | Active since May 2019
21 Apr 2022, 15:48
Bad Service from Standard Bank
In March, on my current account statement, each and every transaction was duplicated. After a lot of to and fro-ing, I was promised that this would not happen again. So guess what...? I have just received my April statement and I still have the exact same problem - every single transaction is duplicated on my statement. Is Standard Bank incapable of sending their pensioners (and customers) PROPER, VALID statements....?
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Standard Bank's replyOfficial
22 Apr 2022, 11:05Good day Nelis Visser
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
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Standard Bank's reply22 Apr 2022, 11:05
Official
Good day Nelis Visser
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
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