BAD SERVICE FROM STANDARD BANK BUSINESS BANKER

I have been with SBSA since 2016, but lately their service is very bad...I received very bad service recently from one of their bankers, who was arrogant and had a bad attitude in the entire process that I required assistance with. She also did not know what she was doing and never took accountability at all. This whole process now has put me in a position where I am experiencing delays in executing one of my projects for a Client. I believe I have overstayed with this Bank and they do not treat all clients the same!! Nobody has bothered to make contact with me and understand my frustrations or give updates, I have to make follow up as if I am at their mercy...