JR
Jooste R
1 reviews | Active since May 2023
05 May 2023, 12:11
Bad service from Standard Bank
I had reported a problem on my account on the 6th of April 23, I had to go to the only branch of Std Bank in Boksburg namely K90. After waiting 22 min I saw a consultant by the name of Martin. He said my problem was solved the 24th of April23 . I asked him if everything was in order now. He said yes. I went to ATM standing in que for 24 min. My card did not work. Had to go back to get new card. Now my internet banking is not working!!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
05 May 2023, 12:15Hi Jooste
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 May 2023, 12:15
Official
Hi Jooste
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
JR
Jooste R's updateReviewer Update
05 May 2023, 14:34Thank you on Hello Peter you respond the same day. I can send you all my emails that were unanswered for a month from your headoffice
JR
Jooste R's update05 May 2023, 14:34
Reviewer Update
Thank you on Hello Peter you respond the same day. I can send you all my emails that were unanswered for a month from your headoffice
Standard Bank's replyOfficial
05 May 2023, 14:36Hi Jooste
Thank you for getting back to us. Our team will contact you.
Kindest regards,
Thank you for getting back to us. Our team will contact you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 May 2023, 14:36
Official
Hi Jooste
Thank you for getting back to us. Our team will contact you.
Kindest regards,
Thank you for getting back to us. Our team will contact you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
05 May 2023, 14:37Good Day Jooste
You are welcome.
Please be on a look out for a call from our consultants.
Warm Regards
Standard Bank Hello Peter Team
***
You are welcome.
Please be on a look out for a call from our consultants.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 May 2023, 14:37
Official
Good Day Jooste
You are welcome.
Please be on a look out for a call from our consultants.
Warm Regards
Standard Bank Hello Peter Team
***
You are welcome.
Please be on a look out for a call from our consultants.
Warm Regards
Standard Bank Hello Peter Team
***