RV
Rosemarie V
1 reviews | Active since Aug 2011
17 Nov 2021, 07:14
Bad Service from Standard Bank
I have logged a complaint about Standard bank 2 weeks ago. Had the incorrect feedback from Vanessa R.
She asked my ID I gave her that- I gave her proof of payment and a copy of the account. Still incorrect
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Nov 2021, 09:29Dear Rosemarie V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply17 Nov 2021, 09:29
Official
Dear Rosemarie V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
17 Nov 2021, 15:58Dear Rosemarie V
Thank you once again for posting your comments.
I refer to our telephonic conversation this morning and can confirm that this matter has been attended to.
Kind regards
Vanessa Rikhotso
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation this morning and can confirm that this matter has been attended to.
Kind regards
Vanessa Rikhotso
Complaint Resolution Centre
***
Standard Bank's reply17 Nov 2021, 15:58
Official
Dear Rosemarie V
Thank you once again for posting your comments.
I refer to our telephonic conversation this morning and can confirm that this matter has been attended to.
Kind regards
Vanessa Rikhotso
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation this morning and can confirm that this matter has been attended to.
Kind regards
Vanessa Rikhotso
Complaint Resolution Centre
***