Bad service from Standard Bank

After numerous calls and emails, Standard Bank is still blocking my payments that I make to Meta for my business marketing! Standard bank does NOT have the right to block any payments that I make with my own money! I am getting a little tired of how slow you are in corresponding with your clients after you have been notified that the situation is critical and of high importance!! Every day that you choose to postpone my case, I am losing money! Horrible service Standard Bank, horrible!