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lynette J

1 reviews | Active since May 2015

20 Apr 2016, 11:44

Bad service from standard bank

My husband is an Absa client and he swiped his card at a shop were he buy's his plumbing supplies. In store they make use of a standard bank machine for the swiping of payments. Since the 24th of March he purchased 6 times and the amounts went off his account on those purchased dates. But those 6 times was debited again on the 17th of April. A total of R28377.02 this is shocking. There is absolutely nothing that standard bank is doing to rectify this. Please can you help

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Replies (1)
Standard Bank
Standard Bank's reply20 Apr 2016, 14:46
Official
Hello lynettejones,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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