MC
Mathuto C

1 reviews | Active since May 2019

05 Jan 2021, 11:04

Bad service from standard bank

I'm not happy with Standard Bank I took a loan from them and I skipped 1 month. They handed me over to Norman and Bissett attorneys for collection without me knowing. Now they are deducting from my account whereas they handed me over. I need them to fix it it's either they hand me over stop deduction or deduct.

0
Replies (2)
Standard Bank
Standard Bank's reply05 Jan 2021, 13:43
Official
Good day Mathuto,

Thank you for posting your comments. 

Your matter was escalated accordingly.  We will revert to you as soon as possible. 

We apologize for the inconvenience and undue frustration, this has caused. 

Kind regards,
Complaints Resolution Centre. 
MC
Mathuto C's update05 Jan 2021, 13:58
Reviewer Update
Thank you

I'm looking forward from hearing from you

Regards
Mathuto Cheloane