Bad service from Standard Ban****!

<p>I have been a client with Standard Bank for 20 years. I have never been so dissapointed, and received such bad service as within the last three months. My credit card was blocked and wrongfully put under debt review, without my knowledge. I called customer service three times, and every time I spend an hour on the phone being transfered between departments without any assistance. I would like to thank Thulie Mahlangu, the consultant from Standerton branch, who went above and beyond to resolve this matter. It took three months for this problem to be resolved. And it is simply unacceptable. Kindly provide me with a letter assuring me that this mistake won't effect my lending (credit) in future. Your assistance regarding this matter, will be appreciated.</p> <p>Kind regards</p> <p>Miss M Muller </p>