NS
Nicolla S

1 reviews | Active since Jun 2018

05 Mar 2024, 10:26

BAD SERVICE FROM SALES DEPARTMENT-THANDO & MOATE

I app**** for overdraft last week they said it will take 3 days, its 7 days later still getting the run around and now i'm being told documents are still pending, AND I SENT THE DOCUMENTS 7 DAYS AGO AND THANDO MASWANGANYI FROM SALES DEPARTMENT didnt help me and refused to escalate my call. and Moate from SALES is supposed to assist me but hasnt since kingdom come.

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Replies (3)
Standard Bank
Standard Bank's reply05 Mar 2024, 10:34
Official
Hi Nicolla

Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward. Please provide us with your ID number.

Our team will be in touch with an update shortly. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply05 Mar 2024, 10:46
Official
Good day 

Thank you for providing us with the information.

We will get our consultants to attend to your request.

Kind regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply08 Mar 2024, 12:36
Official
Dear Nicolla

We will follow up with our team.

We will be in touch with further feedback.

Kindest regards, 
Standard Bank Social Media Team 
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