SN
Simangele N
1 reviews | Active since Mar 2015
09 Sept 2024, 15:58
Bad service from my so called banker
I was called by Standard bank and they offered prestige account If I tell up I till now I dont have my actual card I only have a temporary account. I cant get hold of my banker I tried to make contacts so many time and at the call centre they tried it to contact him and no luck His name is Phillip Ramothwala and I want to move my salary to this account and cut off date its the 15th for change of banking details.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
09 Sept 2024, 16:09Good day Simangele.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Sept 2024, 16:09
Official
Good day Simangele.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Sept 2024, 18:15Good day Simangele.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2024, 18:15
Official
Good day Simangele.
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
SN
Simangele N's updateReviewer Update
12 Sept 2024, 20:22Thank you so much Standard bank for promptly responding to my query especial Gorden Bila (5 stars to you who made sure that I get help and he did follow ups even sent me proof bank account letter. I got a call from Mdu to inform that they made a request for my card and they will reserve bank charges incurred to date to.
SN
Simangele N's update12 Sept 2024, 20:22
Reviewer Update
Thank you so much Standard bank for promptly responding to my query especial Gorden Bila (5 stars to you who made sure that I get help and he did follow ups even sent me proof bank account letter. I got a call from Mdu to inform that they made a request for my card and they will reserve bank charges incurred to date to.