KM
Kerin M
1 reviews | Active since Jan 2020
03 Aug 2024, 10:01
Bad Service from Mokgadi
03. 08.24 I made an immediate pay of R2500 to the NEDBANK account I was charged an immediate fee of R50. 00 when I call standard Mokgadi had a nerve to tell me that she also made and immediate of R3000 and she was also charge R50, when I tell her your website said any amount below R3000 the immediate fee is R10 this is what it's written on the website, with the attitude she said speak to Internet banking. Immediately my call was cut off. I need this matter sorted out asap. This is daylight *******..
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Standard Bank's replyOfficial
03 Aug 2024, 10:31Good day Kerin
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Aug 2024, 10:31
Official
Good day Kerin
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***