TM
Thikho M
1 reviews | Active since Jun 2018
06 May 2022, 15:09
Bad service from head Office to dzanani branch
Starndard you need to take customers serious why lying and said I app**** for a replacement card and a got a message to fetch it at mvusuludzo?Do you think I could waste my time and go to dzanani?You need to take responsibility of your bad service from head Office to dzanani branch
Helpful (0)
Replies (12)0
Replies (12)
Standard Bank's replyOfficial
07 May 2022, 12:59Dear Matodzi
Thank you for wrtting to us.
Your matter was already discussed as per your Facebook complaint.
An effort was made to connect you with branch management and you spoke to them.
Warm Regards
Thank you for wrtting to us.
Your matter was already discussed as per your Facebook complaint.
An effort was made to connect you with branch management and you spoke to them.
Warm Regards
Standard Bank Help Centre:
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Standard Bank's reply07 May 2022, 12:59
Official
Dear Matodzi
Thank you for wrtting to us.
Your matter was already discussed as per your Facebook complaint.
An effort was made to connect you with branch management and you spoke to them.
Warm Regards
Thank you for wrtting to us.
Your matter was already discussed as per your Facebook complaint.
An effort was made to connect you with branch management and you spoke to them.
Warm Regards
Standard Bank Help Centre:
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TM
Thikho M's updateReviewer Update
07 May 2022, 13:07No matter was discussed when did I apply for a replacement card and when did I receive an sms to come collect the card?I want that proof
TM
Thikho M's update07 May 2022, 13:07
Reviewer Update
No matter was discussed when did I apply for a replacement card and when did I receive an sms to come collect the card?I want that proof
Standard Bank's replyOfficial
08 May 2022, 11:08Dear Matodzi
Thank you for writting to us.
As per our phone conversation yesterday. As an institution we value and protect customer information at all times. In your case you unfortunately did not pass the Authentication questions as a result we kindly ask you to visit your nearest branch for further assistance.
Warm Regards
Thank you for writting to us.
As per our phone conversation yesterday. As an institution we value and protect customer information at all times. In your case you unfortunately did not pass the Authentication questions as a result we kindly ask you to visit your nearest branch for further assistance.
Warm Regards
Standard Bank Help Centre:
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Standard Bank's reply08 May 2022, 11:08
Official
Dear Matodzi
Thank you for writting to us.
As per our phone conversation yesterday. As an institution we value and protect customer information at all times. In your case you unfortunately did not pass the Authentication questions as a result we kindly ask you to visit your nearest branch for further assistance.
Warm Regards
Thank you for writting to us.
As per our phone conversation yesterday. As an institution we value and protect customer information at all times. In your case you unfortunately did not pass the Authentication questions as a result we kindly ask you to visit your nearest branch for further assistance.
Warm Regards
Standard Bank Help Centre:
***
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TM
Thikho M's updateReviewer Update
08 May 2022, 12:59You asked about 15 questions and I hit the right so expect me to know the day I opened my account and why did you drop a call?
TM
Thikho M's update08 May 2022, 12:59
Reviewer Update
You asked about 15 questions and I hit the right so expect me to know the day I opened my account and why did you drop a call?
Standard Bank's replyOfficial
10 May 2022, 10:57Dear Thikho
Thank you for writting to us.
Please visit the branch for further assistance on this matter.
Warm Regards
Standard Bank Help Centre:
***
Thank you for writting to us.
Please visit the branch for further assistance on this matter.
Warm Regards
Standard Bank Help Centre:
***
Standard Bank's reply10 May 2022, 10:57
Official
Dear Thikho
Thank you for writting to us.
Please visit the branch for further assistance on this matter.
Warm Regards
Standard Bank Help Centre:
***
Thank you for writting to us.
Please visit the branch for further assistance on this matter.
Warm Regards
Standard Bank Help Centre:
***
TM
Thikho M's updateReviewer Update
10 May 2022, 11:51Unprofessional bank with Unprofessional workers I'm done
TM
Thikho M's update10 May 2022, 11:51
Reviewer Update
Unprofessional bank with Unprofessional workers I'm done
Standard Bank's replyOfficial
11 May 2022, 13:10Hello Thikho
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
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Standard Bank's reply11 May 2022, 13:10
Official
Hello Thikho
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
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TM
Thikho M's updateReviewer Update
12 May 2022, 06:31Why I am charged 8*5 while they were funds on my account?
TM
Thikho M's update12 May 2022, 06:31
Reviewer Update
Why I am charged 8*5 while they were funds on my account?
Standard Bank's replyOfficial
12 May 2022, 10:42Dear Thikho
Thank you so much for writting to us.
We are happy to assist with your request.
An email has sent with further details.
Warm regards
Standard Bank Help Centre:
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Thank you so much for writting to us.
We are happy to assist with your request.
An email has sent with further details.
Warm regards
Standard Bank Help Centre:
***
Standard Bank's reply12 May 2022, 10:42
Official
Dear Thikho
Thank you so much for writting to us.
We are happy to assist with your request.
An email has sent with further details.
Warm regards
Standard Bank Help Centre:
***
Thank you so much for writting to us.
We are happy to assist with your request.
An email has sent with further details.
Warm regards
Standard Bank Help Centre:
***
TM
Thikho M's updateReviewer Update
12 May 2022, 10:57Kewanee masoka the question and things your are asking are very irrelevant,escalate a matter to your manager
TM
Thikho M's update12 May 2022, 10:57
Reviewer Update
Kewanee masoka the question and things your are asking are very irrelevant,escalate a matter to your manager
TM
Thikho M's updateReviewer Update
12 May 2022, 10:58You are very unprofessional
TM
Thikho M's update12 May 2022, 10:58
Reviewer Update
You are very unprofessional
Standard Bank's replyOfficial
13 May 2022, 11:29Hello Thikho
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
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Standard Bank's reply13 May 2022, 11:29
Official
Hello Thikho
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
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