oB
oupa B
1 reviews | Active since Dec 2019
08 Apr 2023, 08:07
BAD SERVICE FROM A STANDARD BANK BUSINESS AND A BUSINESS BANKER
My business trust account has been deactivated even though I have contacted my business banker Mr Russell Benvenuti via his work email many time without a response, I have submitted my Fic documents with him and now my account has been deactivated. This is very disturbing as my understanding of having a banker is that he should assist in avoiding any inconvenience is caused to a client's business, as now my account is not operational, more over it is ******** for me to not have a an active trust account at any point in time. Very disappointed
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Replies (4)0
Replies (4)
Standard Bank's replyOfficial
08 Apr 2023, 08:08Hi Oupa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply08 Apr 2023, 08:08
Official
Hi Oupa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
11 Apr 2023, 15:06Hi Oupa
Thank you for taking my call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking my call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Apr 2023, 15:06
Official
Hi Oupa
Thank you for taking my call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking my call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
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oupa B's updateReviewer Update
18 Apr 2023, 11:38I wish to thank you very much for attending to my query, which am satisfied as a client
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oupa B's update18 Apr 2023, 11:38
Reviewer Update
I wish to thank you very much for attending to my query, which am satisfied as a client
Standard Bank's replyOfficial
18 Apr 2023, 11:45Good day Oupa
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply18 Apr 2023, 11:45
Official
Good day Oupa
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team