1 reviews | Active since Feb 2024
Bad service form SBSA
Sim swap issues.On the 16th May 2025 I went to SBSA Gezina to do a swim swap. They gave me a sim card which they informed that it will take 48 business hours. I was called in because the consultant forgot to scan my identity card. On Monday I went in so my ID can be scanned. Up until today the Sim card is not working. Just imagen the inconvenience that has been caused. 5 days later waiting on the Sim card to be active. This is not professional and very inconsiderate action by SBSA. I am really not happy with this. But they never missed a debut from my account. So literally ive paid for service that is not rendered. This is totally unacceptable 😤. Very poor service and lack professionalism. I hate it. I wish I could take my business somewhere else where clients are valued despite of color and race.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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