Bad service

The rude receptionist by the name of Phinda of Standard Bank woodmead wanted to assist. I went to her and I have her my ID. While standing and waiting for her to help me. She decided to call someone. When I asked her why did she say she will help me and then decides to call someone. She was very rude to me and told me if I don't need from her I can get someone. Tjo standard bank. I use FNB and thought of migrating and o will keep the savings I have with them. Actually I want my money after the notice.