ZS
Zandile S
1 reviews | Active since Feb 2023
09 Feb 2023, 13:28
Bad service
In my whole life I have never experience such...... They call centre is the worst they hire outbound people (3rd part) when calling the customer they don't tell us it's (3rd part) but when they didn't do something we are now being told it's (3rd part ) how do you hire people that you guys blame after
I'm so ****ed by this service
I have been calling for a whole week now yho I'm enough
STANDARD BANK
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
09 Feb 2023, 13:33Dear Zandile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply09 Feb 2023, 13:33
Official
Dear Zandile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
ZS
Zandile S's updateReviewer Update
09 Feb 2023, 13:45It's bad that you guys are only replying here but I sent an email to customer care
I'm so disappointed
I'm so disappointed
ZS
Zandile S's update09 Feb 2023, 13:45
Reviewer Update
It's bad that you guys are only replying here but I sent an email to customer care
I'm so disappointed
I'm so disappointed
Standard Bank's replyOfficial
09 Feb 2023, 14:02 Hello Zandile
We sincerely regret that this is the service you have received. We have asked our team to look into this matter and contact you with the most recent updates.
We will help the team provide adequate service and a suitable outcome.
Please wait for a call from our team.
Kind regards, Standard Bank Hello Peter Team ***
We sincerely regret that this is the service you have received. We have asked our team to look into this matter and contact you with the most recent updates.
We will help the team provide adequate service and a suitable outcome.
Please wait for a call from our team.
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's reply09 Feb 2023, 14:02
Official
Hello Zandile
We sincerely regret that this is the service you have received. We have asked our team to look into this matter and contact you with the most recent updates.
We will help the team provide adequate service and a suitable outcome.
Please wait for a call from our team.
Kind regards, Standard Bank Hello Peter Team ***
We sincerely regret that this is the service you have received. We have asked our team to look into this matter and contact you with the most recent updates.
We will help the team provide adequate service and a suitable outcome.
Please wait for a call from our team.
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
10 Feb 2023, 13:10Hello Zandile
We have tried to reach out to you. Please advise when would be a suitable time to take our call.
We will await your feedback.
Kind regards, Standard Bank Hello Peter Team ***
We have tried to reach out to you. Please advise when would be a suitable time to take our call.
We will await your feedback.
Kind regards, Standard Bank Hello Peter Team ***
Standard Bank's reply10 Feb 2023, 13:10
Official
Hello Zandile
We have tried to reach out to you. Please advise when would be a suitable time to take our call.
We will await your feedback.
Kind regards, Standard Bank Hello Peter Team ***
We have tried to reach out to you. Please advise when would be a suitable time to take our call.
We will await your feedback.
Kind regards, Standard Bank Hello Peter Team ***