LR
Lerato R
1 reviews | Active since Sept 2022
21 Sept 2022, 11:02
Bad service
The service was bad there was a purchase that was done which i know nothing about i called to report ***** i was told to close the card and do a new one which i did but the was another purchase yesterday lucky it did not go through as there was no funds but it shows if finds were there they would have debited and i have been callin regardin the refund but no1 is gettin back to me they always tell me they wil get back to me but no1 does i called today after holding for more that 40 minutes then they hanged up am very dissapointed
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 Sept 2022, 11:08Good Day Lerato
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply21 Sept 2022, 11:08
Official
Good Day Lerato
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
LR
Lerato R's updateReviewer Update
22 Sept 2022, 08:46Am so dissapoint with standard bank so who is suppose to pay fr the honouring fee i need my full refund for it what honouring fee i wont pay R132 for somethin i dont know while i reported the issue in time pls make sure u pay me back i wouldnt recommend standard bank so any1 ur service is poor and i hope non of this will ever happen again after paying my money i want nothin to do this standard bank
LR
Lerato R's update22 Sept 2022, 08:46
Reviewer Update
Am so dissapoint with standard bank so who is suppose to pay fr the honouring fee i need my full refund for it what honouring fee i wont pay R132 for somethin i dont know while i reported the issue in time pls make sure u pay me back i wouldnt recommend standard bank so any1 ur service is poor and i hope non of this will ever happen again after paying my money i want nothin to do this standard bank
Standard Bank's replyOfficial
22 Sept 2022, 09:04Good Morning Lerato
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply22 Sept 2022, 09:04
Official
Good Morning Lerato
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
22 Sept 2022, 15:45Dear Lerato
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply22 Sept 2022, 15:45
Official
Dear Lerato
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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