FM
Fhuni Ma-King
1 reviews | Active since Aug 2021
22 Nov 2021, 07:38
BAD SERVICE EVERY MONTH SAME THING
This bank is so irritating every month i have to face the same thing with my money .I have been sending several emails with know luck. Their service is very poor.They will never come back to you .They only do that if you decide to share you experience on this platform .I really want my money back . Pleas sort out the mess of your internet banking maybe you will have lots of customers .Ticket no ***1
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Nov 2021, 12:25Dear Yvonne M
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply22 Nov 2021, 12:25
Official
Dear Yvonne M
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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FM
Fhuni Ma-King's updateReviewer Update
23 Nov 2021, 10:02I am not interested in what you saying .I want my money back .I don't owe you guys anything .You treat me as if i owe you .I want my money back please. Someone called me yesterday claiming to assist but still no feedback from him as well
FM
Fhuni Ma-King's update23 Nov 2021, 10:02
Reviewer Update
I am not interested in what you saying .I want my money back .I don't owe you guys anything .You treat me as if i owe you .I want my money back please. Someone called me yesterday claiming to assist but still no feedback from him as well
Standard Bank's replyOfficial
26 Nov 2021, 14:02Dear Yvonne M
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply26 Nov 2021, 14:02
Official
Dear Yvonne M
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***