Bad service ever experienced

I've been patient for so long now i will hand this matter to court, i think this will be a better solution for me because everytime when i try to understand what's happening i get empty promises that they will get back to me.
I will never ever bank with standard bank again and i will never recommend standard bank to anyone, your competitors are doing much better than you

Your team have been working on this matter from the 15th August 2023 till today they still working on this matter but as the owner of the account i don't get any communication, i have rights as a customer and you are abusing my rights, You can't just block my account amd keep quite for such a long time i have a right to know that you blocked my account on what merrits.
I am so disappointed in standard bank because when you want us to open accounts with you, you go all out but oj such matters you don't take your clients serious
I have had enough with the stories you've been telling me from the 15th August that you have escalatedthe matter and someone will call me for feedback. I don't want any feedback now i want my accounts to be unblocked before or you will deal with my lawyers now. I can't be abused and just listen to your stories anymore i will act.