Bad service ever at Standard Bank. I will never deposit any money using standard bank ATM. I will never even recommend even their bank.

I have logged incident with Standard Bank on 31st Dec 2021 and it was closed on the 3rd Jan 2022 by NADIA Christians without any feedback or update to me. I called them and quoted the request number they provided to me and they could not explain the Resolution of the request I've logged. Since last week I've been calling them and I haven't received any resolution, but they told me that the money was credited back to the account. But the account holder they haven't received it on their side. Simple thing that I'm requesting from them is a proof of payment, but they can't provide me. Instead they are sending me to all their departments, but still no luck or assistance. I have asked them if I can speak to their ATM's Claims Manager wich is Venessa English they could not transfer me to her. They gave me her mobile and landline number and both numbers are not working. I'm so disappointed by their disgusting service they have provided to me. I'm still waiting for an assistance till now no one is getting back to me. I don't know how many Agents I've spoken to and hold on the line for more than an hour and the agent decided to drop the line. I am ****ed off by their service and I will never forget it.